[rt-users] Tickets open when send coment

Karen Trujillo Quintanilla ktrujill at puc.cl
Fri Nov 2 10:09:18 EDT 2007

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Hello
  When tickets is closed or resolved and sending a (rt-comment..) by 
example a : Thanks..!!, the tickets is again open and I affect to 
statistics.


pd: sorry, I not speak english

-- 
Karen Trujillo Quintanilla
Fono: 354-5700
mailto: ktrujill at puc.cl	
Subdirección de Operaciones y Plataforma
Dirección de Informática - PUC

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