[rt-users] Groups For Unprivileged Users
KFCrocker at lbl.gov
Fri Nov 2 18:25:28 EDT 2007
Try removing the "CreateTicket" right from the global "unprivileged"
and put it in the "unprivileged" of just the queues you want it in. That
way, "unprivileged" will not be able to create any tickets in those
queues that do not allow that right.
On 11/2/2007 10:50 AM, Arun Mahajan wrote:
> I'm new to request tracker and have been trying to configure it for my
> organization. Can anybody tell me if there's a way to create groups for
> unprivilged users. Currently, all the unprivileged users that i have
> created are part of one single group "Unprivileged". This doesn't allow me
> to restrict a few of the unprivileged users from creating tickets in
> certain queues.
> Arun Mahajan
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