[rt-users] Groups For Unprivileged Users

Kenneth Crocker KFCrocker at lbl.gov
Fri Nov 2 18:25:28 EDT 2007


Arun,


	Try removing the "CreateTicket" right from the global "unprivileged" 
and put it in the "unprivileged" of just the queues you want it in. That 
way, "unprivileged" will not be able to create any tickets in those 
queues that do not allow that right.


Kenn
LBNL

On 11/2/2007 10:50 AM, Arun Mahajan wrote:
> Hi,
> 
> I'm new to request tracker and have been trying to configure it for my
> organization. Can anybody tell me if there's a way to create groups for
> unprivilged users. Currently, all the unprivileged users that i have
> created are part of one single group "Unprivileged". This doesn't allow me
> to restrict a few of the unprivileged users from creating tickets in
> certain queues.
> 
> Regards,
> 
> Arun Mahajan
> 
> 
> 
> 
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