AW: [rt-users] How to Configure RT_MAILGATE with MS Exchange

[Torben Nehmer]

Hi there,

 

we're using Exchange (2003) here, but communication is rather simple: I am using a simple getmail script to poll the incoming Mails from POP3 Mailboxes. Getmail is part of fetchmail, if my mind serves me right. Sending is done by using a local MTA which forwards all mail using SMT to the Exchange Server (EXIM calls this "Smarthost"). Works like a charm.

 

On the Linux box I have created an user called "rtmail" which handles all Mail retrival using a Cron Job like this:

 

#!/bin/bash

 

# Queue: Axapta 

/usr/bin/getmail_fetch --delete --quiet \

        jetex001.int.cancom.de axapta.dev at cancom.de xxxxxxxx \

        "|/usr/bin/rt-mailgate --queue Axapta --action correspond --url http://localhost/rt/"

 

# Queue: Targit 

/usr/bin/getmail_fetch --delete --quiet \

        jetex001.int.cancom.de targit.dev at cancom.de xxxxxxxx \

        "|/usr/bin/rt-mailgate --queue Targit --action correspond --url http://localhost/rt/"

 

# All comments are sent using the same address, they are accociated

# using the Ticket ID. The generic RT queue is used as a fallback in

# case the Ticket ID is missing. 

/usr/bin/getmail_fetch --delete --quiet \

        jetex001.int.cancom.de rt-comments.dev at cancom.de xxxxxxxx \

        "|/usr/bin/rt-mailgate --queue RequestTracker --action comment --url http://localhost/rt/"

 

# Generic requests without special accociation, used as RT system

# support queue as well.

/usr/bin/getmail_fetch --delete --quiet \

        jetex001.int.cancom.de rt.dev at cancom.de xxxxxxxx \

        "|/usr/bin/rt-mailgate --queue RequestTracker --action correspond --url http://localhost/rt/"

 

Greetings,
Torben Nehmer

-------
Torben Nehmer
Diplom Informatiker (FH)
Business System Developer

CANCOM Deutschland GmbH
Messerschmittstr. 20
89343 Scheppach
Germany

Tel.: +49 (0)8225 - 996-1118
Fax: +49 (0)8225 - 996-41118
torben.nehmer at cancom.de <mailto:torben.nehmer at cancom.de> 
www.cancom.de <http://www.cancom.de> 

CANCOM Deutschland GmbH
Sitz der Gesellschaft: Jettingen-Scheppach
HRB 10653 Memmingen
Geschäftsführer: Paul Holdschik, Christian Linder

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Von: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] Im Auftrag von Leke Fasola
Gesendet: Dienstag, 13. November 2007 07:37
An: rt-users at lists.bestpractical.com
Betreff: [rt-users] How to Configure RT_MAILGATE with MS Exchange

 

Hello All,

 

I just completed installation of rt3 succesfully but I don't know how to make it communicate with my MS exchange.

 

can somebody explain how to to make rt3 send/receive mail to/fro MS exchange.  Both rt3 and ms exchange servers are on the same LAN.

 

Thank you.

 

Leke

 

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