[rt-users] Procmail filtering

[John Arends]

"$QUEUE" in my .rc file fixed the problem. It's quite obvious why that 
is the solution now, but when banging your head against the wall for an 
hour you sometimes don't see it.

Mathew Snyder wrote:
> Have you tried queue\ with\ spaces?
> 
> Keep up with me and what I'm up to: http://theillien.blogspot.com
> 
> 
> John Arends wrote:
>> I'm trying to use procmail to filter messages coming into RT but I can't
>> figure out how to pass a queue name to my procmail recipe if it has
>> spaces in it.
>>
>> QUEUE=\"queue with spaces\" and QUEUE='queue with spaces' both cause
>> failure.
>>
>> Any suggestions?
>>
>> My /etc/aliases looks like this:
>>
>> rt-general:  "|/etc/smrsh/procmail  -m QUEUE=General
>> /etc/procmail/rt-deliver.rc"
>>
>> rt-deliver.rc looks like this:
>>
>>  # Trash Outlook autoreplies
>> :0 w
>> * ^subject:.*Out of Office AutoReply
>>  /dev/null
>>
>> #Strip Attachments and HTML
>> :0 fw
>>    |/usr/local/bin/stripmime.pl
>>
>> #Send it on to the RT queue
>> :0 w
>> | /usr/sbin/rt-mailgate --queue $QUEUE --action correspond --url
>> https://myserver.edu/rt/
>>
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