[rt-users] Unexpected session timeouts, RT 3.6.5

[Matt Pounsett]

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I've just set up RT 3.6.5 for testing with a copy of the current  
database from our old 3.4.1 install, and ran the usual update scripts  
on the new copy.

The new version seems to have an issue with sessions timing out  
unexpectedly, visible in Safari 2, Safari 3 and the current Firefox.   
Basically, after logging in, one can click around constantly for  
anywhere from a few seconds to a couple of minutes, but eventually  
will be dumped back to the login screen.    I've seen this both with  
normal use and with frequent random clicking on links attempting to  
generate the error.

Has anyone else seen this behaviour?  Any thoughts on what might be  
causing it?  My rt.log file is set to log at debug level, but nothing  
at all shows up when this error occurs.

Matt Pounsett


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