[rt-users] RT3 not sending emails to requestor or owner

[Emmanuel Lacour]

On Mon, Nov 19, 2007 at 07:51:23PM +0500, Asrai khn wrote:
> Hi
> 
> we are in the process of moving our rt from host host to another, for
> testing purpose i have installed rt3 using 'yum' on fedora 7, we are
> using the same mysql dbs from original (by taking dump)
> 
> Everything looks fine just one problem, before in our rt setup
> 'requestors' and owners do get emails but now if i create new ticket
> or take ticket or 'reslove' one rt do not sent email to 'me' (owner,
> requestor etc)
> 
> Any idea what i am missing?
> 

It's a feature ;)

Look at $NotifyActor in your RT configuration file (defaults is 0, i.e.
no mail to Actor.