[rt-users] cli and transaction customfields
alan.blake at gmail.com
Tue Nov 20 19:01:57 EST 2007
I'm running RT 3.6.1 on debian
I am attempting to automate a number of tasks using the CLI.
How can I use the CLI to add a comment to a ticket that has
CustomFields setup for ticket transactions. In reading the docs I
have not discovered how to refer to a transaction CF via the CLI
I can add a comment with the following
rt comment -m "comment goes here" ticket/9999
I have set up a number of CF's for ticket transactions.
The CLI appears to happily refer and set a transaction CF but the
result seems to end up as a ticket CF. Checking the database the CF
content refers to the ticket number when it should refer to the
rt edit ticket/9999 set CF-trnCF="blah"
Any assistance would be most appreciated.
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