[rt-users] Error with ACL?

Kenneth Crocker KFCrocker at lbl.gov
Fri Nov 30 14:59:59 EST 2007

Nope, sorry, DeleteTicket is NOT inherited with the ModifyTicket right.


On 11/30/2007 11:50 AM, Kenneth Crocker wrote:
> Max,
>     Well, good news for you, ModifyTicket also inherits CommentOnTicket 
> and I think even DeleteTicket.
> Kenn
> On 11/30/2007 11:14 AM, Max Clark wrote:
>>> Why would it be considered a bug? Wouldn't the person making changes be
>>> a person of interest? Wouldn't any person of interest want to know what
>>> is going on about a ticket?
>> What has that have to do with the rights to ReplyToTicket? I am not
>> talking about Watcher, AdminCC, or CC privileges here. I am talking
>> about the right for a user to reply to a ticket and send
>> correspondence. To me ModifyTicket != ReplyToTicket just like it
>> shouldn't mean CommentOnTicket or DeleteTicket and that's why I
>> perceive this as a bug.
>> My permissions requirements for this Queue are straightforward. I need
>> to assign rights for a group to view, modify (reassign, move,
>> associate, close), and comment on a ticket. This should be
>> accomplished by setting CommentOnTicket, ModifyTicket, OwnTicket,
>> SeeQueue, ShowTicket, ShowTicketComments, StealTicket, TakeTicket,
>> Watch, and WatchAsAdminCc. What was discovered is that ModifyTicket
>> inherits ReplyToTicket rights which should not happen.
>> -Max
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