[rt-users] Moved Database, now cannot create sessions

Mathew Snyder theillien at yahoo.com
Thu Oct 4 10:09:50 EDT 2007


I ran
GRANT ALL ON rt_database.* to 'rt_user'@'rt_server' IDENTIFIED BY 'rt_password'
when I first migrated it.  It didn't work.  I then actually went through the
process of installing RT on the database server in order to utilize `make
initialize-database`.  This didn't work either.

Keep up with me and what I'm up to: http://theillien.blogspot.com


Roy El-Hames wrote:
> Matthew;
> It sounds to me you forgot to :
> 
> GRANT SELECT,INSERT,CREATE,INDEX,UPDATE,DELETE ON ${RT::DatabaseName}.*
> TO ${RT::DatabaseUser}\@'${RT::DatabaseRTHost}' IDENTIFIED BY
> '${RT::DatabasePassword}'
> ;");
> 
> Roy
> 
> 
> Mathew Snyder wrote:
>> I figured out that I need to use the session file instead of the
>> database.  I
>> linked the error together with what I found in RT_SiteConfig.pm.
>>
>> Now I can get the login screen but can't login.  I'm guessing that the
>> remote
>> database isn't being located/connected to.
>>
>> Keep up with me and what I'm up to: http://theillien.blogspot.com
>>
>>
>> Mathew Snyder wrote:
>>  
>>> I'm guessing the problem here is that MySQL is trying to write the
>>> session data
>>> to this directory.  However, with the database now on another server
>>> it clearly
>>> doesn't have access to it.  Is this correct?
>>>
>>> Keep up with me and what I'm up to: http://theillien.blogspot.com
>>>
>>>
>>>     
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> 
> 



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