[rt-users] scrip: how to check if correspondence from requestor
Joe Casadonte
joe.casadonte at oracle.com
Tue Oct 9 09:25:30 EDT 2007
On 9/13/2007 2:25 PM, Phil Lawrence wrote:
> I want to use a scrip to change the status of a ticket to "open" if
> the current status is "reqappr" and RT receives an email from the
> requester.
The Transaction object (I think) has an IsInbound method. Look into
that....
--
Regards,
joe
Joe Casadonte
joe.casadonte at oracle.com
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