[rt-users] User missing from "Everyone" group

[Jesse Vincent]

On Oct 11, 2007, at 5:03 PM, Stephen Turner wrote:

> Can anyone think of a reason why a user in the RT database would  
> not appear in
> the "Everyone" group?
>
> The user id is 709157
> The "Everyone" group id is 3
>
> This query returns no rows:
>
> select *  from groupmembers where groupid = 3 and memberid = 709157;
>
> I've arrived at this point trying to track down why this user gets  
> the message
> "No permissions to create ticket in 'queue-x' " when in fact queue- 
> x allows
> SeeQueue and CreateTicket to Everyone.
>
> The user is allowed access to RT but is not privileged. His  
> Membership screen
> shows no memberships - other users with these permissions show  
> "Everyone" and
> "Unprivileged" in the membership. This smells like data corruption.
>

It sure does.

> Thanks,
> Steve
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