[rt-users] problem regarding custom fields.....

[Krishna Prasad]

Hi,

 

I have a query regarding custom fields:

 

I have created different custom fields and the root user can able to see the
custom fields and can change or modify the custom fields. But the owner of
the ticket cannot able to see the custom fields and can also change or
modify the custom fields. Whether we have to change the group rights or user
rights? Can any one please help me in finding this solution?

 

Thanks!!!

 

 

With Regards, 

Krishna Prasad 

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