[rt-users] Queue transfer rights

Helmuth Ramirez HelmuthRamirez at compupay.com
Thu Oct 18 12:12:38 EDT 2007


Hi everyone,
  What rights would I need to give someone to allow them to transfer
from one queue to another?  Specifically:

They belong to Queue A, they receive the ticket in their queue, after
troubleshooting they realize the issue needs to go to Queue B, what
rights do the Queue A members need to transfer into Queue B?

Currently I have:

CommentonTicket
CreateTicket
SeeQueue
StealTicket
TakeTicket

What am I missing?  I tried looking in the archives with no luck :(

Cheers!!
Helmuth



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