[rt-users] Apache not starting after upgrade

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Thu Oct 18 14:17:41 EDT 2007


Looks like you need to re-install Apache::Bundle from CPAN top match
your version of apache.

Asrai khn wrote:
> Today after the upgrade of FC6 to Fedora 7 apache stopped working and
> giving the error ....
>
> [Wed Oct 17 16:39:08 2007] [error] Apache2::ServerUtil object version
> 2.000002 does not match $Apache2::ServerUtil::VERSION 2.000003 at
> /usr/lib/perl5/5.8.8/i386
> -linux-thread-multi/XSLoader.pm line 94.\nCompilation failed in
> require at
> /usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/ApacheHandler.pm line
> 250.\nBEGIN failed--compilation aborted at
> /usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/ApacheHandler.pm line
> 259.\nCompilation failed in require at
> /usr/lib/perl5/vendor_perl/5.8.8/RT/Interface/Web/Handler.pm line
> 134.\nCompilation failed in require at (eval 2) line 1.\n
> [Wed Oct 17 16:39:08 2007] [error] Can't load Perl file:
> /usr/sbin/webmux.pl for server ourdomain.abc.com:80
> <http://ourdomain.abc.com/>, exiting...
>
>
>
> It was working fine before the upgrade, i have checked the file
> permission of /etc/rt3 directory which is currently set to ...
>
> -rw-r--r-- 1 root root    68 2004-05-07 00:33 acl.Informix
> -rw-r--r-- 1 root root   376 2004-06-26 20:31 acl.mysql
> -rw-r--r-- 1 root root   240 2004-05-07 00:33 acl.Oracle
> -rw-r--r-- 1 root root  1414 2004-05-28 03:30 acl.Pg
> -rw-r--r-- 1 root root   109 2004-06-01 01:54 acl.Sybase
> -rw-r--r-- 1 root root 22888 2006-08-22 16:44 initialdata
> -rw-r--r-- 1 root root 20191 2006-12-29 09:15 RT_Config.pm
> -rw-r--r-- 1 root root 17076 2006-11-04 19:51 RT_SiteConfig.pm
> -rw-r----- 1 root root   614 2006-11-02 14:21 RT_SiteConfig.pm.new
> -rw-r--r-- 1 root root 10518 2004-04-02 13:43 schema.Informix
> -rw-r--r-- 1 root root 13158 2006-01-19 15:11 schema.mysql
> -rw-r--r-- 1 root root 11713 2006-12-15 04:39 schema.Oracle
> -rw-r--r-- 1 root root 13868 2004-11-11 08:46 schema.Pg
> -rw-r--r-- 1 root root 10767 2004-11-11 08:46 schema.SQLite
> -rw-r--r-- 1 root root 11550 2004-11-11 08:03 schema.Sybase
> drwxr-xr-x 8 root root  4096 2007-10-17 18:05 upgrade
>
> so no permission problem teh webserver user 'apache' can read these files.
>
> If i moved the /etc/httpd/conf.d/rt3.conf off apache configs apache
> start working.
>
> Any help in this regards will be greatly appreciated.
>
> Askar
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