[rt-users] Problem with RT::Logger

[Lamers, Dan]

I have solved this problem by adding the following line to my
CurrentUser_Local.pm

 

Package RT::Interface::Web;

 

I still don't understand why it worked before without the added line?
Perhaps this is related to the 3.6.4 to 3.6.5 upgrade?

 

Hopefully this will help anyone else who runs into similar issues running
CurrentUser_Local.pm ldap overlay.

 

Dan

 

   _____  

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Lamers, Dan
Sent: Monday, October 22, 2007 3:38 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Problem with RT::Logger

 

I had a working RT system up until this morning when it appears that
RT::Logger stopped functioning.  Last week I upgraded from 3.6.4 to 3.6.5
and everything appeared to work fine.  I shutdown the system for the weekend
and this morning I'm receiving a "500 Internal Server Error" when trying to
logon.  

 

My apache2/errorlog entry is:
  Can't call method "debug" on an undefined value at
/opt/rt3/local/lib/RT/CurrentUser_Local.pm line 59

 

The relevant perl line is"

  $RT::Logger->debug( "CreateFromExternalUserInfo: entered with args: ",
@lookupargs, "\n");

 

 

If I comment this line from the program, it proceeds to fail on the next
RT::Logger statement including RT::Logger->info calls.  If I comment out all
of the RT::Logger calls from this program, the system appears to function
normally.  

 

Any help would be greatly appreciated!

 

Thanks,

Dan



DISCLAIMER: The information in this message is confidential and may be
legally privileged. It is intended solely for the addressee. Access to this
message by anyone else is unauthorized. If you are not the intended
recipient, any disclosure, copying, or distribution of the message, or any
action or omission taken by you in reliance on it, is prohibited and may be
unlawful. Please immediately contact the sender if you have received this
message in error. Thank you. 





DISCLAIMER: The information in this message is confidential and may be
legally privileged. It is intended solely for the addressee.  Access to this
message by anyone else is unauthorized.  If you are not the intended
recipient, any disclosure, copying, or distribution of the message, or any
action or omission taken by you in reliance on it, is prohibited and may be
unlawful.  Please immediately contact the sender if you have received this
message in error. Thank you. 


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20071023/148d8575/attachment.htm>