[rt-users] Problem with rt-mailgate

[Huw Selley]

On 24/10/07 4:41, "Fredrik Poller" <fredrik at poller.se> wrote:

> Hi,

Hi,

> 
> I have a problem with the rt-mailgate script, I can't get it to work.
<snip>
> I get the following error in my maillog:
> Oct 24 17:28:24 telnix03 postfix/local[65653]: C485E108E51: to=<
> rt at telnix03.tele.loc>, relay=local, delay=11, delays=10/0/0/0.32, dsn=4.3.0,
> status=deferred (temporary failure. Command output: RT server error.  The RT
> server which handled your email did not behave as expected. It said:  Can't
> locate object method "seek" via package "File::Temp" at
> /usr/local/lib/perl5/site_perl/5.8.8/MIME/Parser.pm line 816, <GEN30> line
> 13.  Stack:   [/usr/local/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:816]
> [/usr/local/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1083]
> [/usr/local/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1177]
> [/usr/local/lib/perl5/site_perl/5.8.8/MIME/Parser.pm:1150]
> [/storage/rt/lib/RT/EmailParser.pm:231]
> [/storage/rt/lib/RT/EmailParser.pm:179]
> [/storage/rt/lib/RT/EmailParser.pm:139]
> [/storage/rt/lib/RT/Interface/Email.pm:549]
> [/storage/rt/share/html/REST/1.0/NoAuth/mail-gateway:61]  )

Looks like the 'File::Temp' perl module is either not installed, Is not the
correct version or has had a sense of humor failure.
You could try installing the most recent release from cpan by running 'cpan
install File::Temp' and follow the on-screen prompts.

Hope this helps.
Huw



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