[rt-users] Emailcommunication stopsrandomly...rebootingapacheresolves

[John Wells]

Here's an example...it just stopped working again. Note, I responded once and no outgoing email was recorded...it just says "Correspondence added". After kicking Apache and trying to respond again, the outgoing email is recorded properly. I'm going to search the log files and see if I find anything useful:
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#     	Thu Oct 25 08:54:11 2007  	 Sam.Dubose at TIMCO.aero - Ticket created  	 	 [Reply] [Comment]
Subject: 	FW: Message not recorded
Date: 	Thu, 25 Oct 2007 08:48:00 -0400
To: 	<rt at rt.timco.aero>
From: 	"Sam Dubose" <Sam.Dubose at TIMCO.aero>
Download (untitled) [text/plain 369b]
See attached. Apparently, "reply" doesn't work with your new mailbox.

-----Original Message-----
From: rt at rt.timco.aero [mailto:rt at rt.timco.aero]
Sent: Thursday, October 25, 2007 8:51 AM
To: Sam Dubose
Subject: Message not recorded

Permission Denied
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#   	Thu Oct 25 09:47:02 2007 	john.wells - Taken 	
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#   	Thu Oct 25 09:49:09 2007 	john.wells - Correspondence added 		 [Reply] [Comment]
Download (untitled) [text/plain 98b]
Sam,

Can you please forward me (at john.wells at timco.aero) the original
message you tried to send?
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#   	Thu Oct 25 09:49:10 2007 	RT_System - Status changed from 'new' to 'open' 	

#### I reboot apache here and re-add my message ####	
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#   	Thu Oct 25 09:51:41 2007 	john.wells - Correspondence added 		 [Reply] [Comment]
Download (untitled) [text/plain 99b]
Sam,

Can you please forward me (at john.wells at timco.aero) the original
message you tried to send?
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#   	Thu Oct 25 09:51:42 2007 	RT_System - Outgoing email recorded
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-- 
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.

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