[rt-users] Start ticket number at an arbitrary value

John Arends jarends at uiuc.edu
Thu Oct 25 17:42:46 EDT 2007


That was my initial plan, but I wanted to make sure there wasn't an RT 
sanctioned way, since the general recommendation seems to be to avoid 
messing with the database directly.

I can't imagine this would cause any integrity problems.

Todd Chapman wrote:
> Insert a row in the tickets table with id 4999, then the next ticket 
> will be 5000.
> 
> On 10/25/07, *John Arends* <jarends at uiuc.edu <mailto:jarends at uiuc.edu>> 
> wrote:
> 
>     Is anyone aware of a way that I can have my next ticket start at an
>     arbitrary high value that I select? I'm on a new installation, and I
>     have created a few test tickets (I believe I'm up to number 4) but if
>     possible I would like the next ticket to start at 5000.
> 
> 





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