[rt-users] RT 3.6.3 Reverse History Order patch

o.nash at cs.ucc.ie o.nash at cs.ucc.ie
Fri Oct 26 03:02:31 EDT 2007


Ruslan
this is a copy of the line I put in RT_SiteConfig
Set($OldestTransactionsFirst, 1);

Do you see a syntax error in it?

regards
Oliver

On Fri, 26 Oct 2007, Ruslan Zakirov wrote:

> Most probably you made a syntax mistake.
>
> On 10/26/07, o.nash at cs.ucc.ie <o.nash at cs.ucc.ie> wrote:
>> running RT 3.6.3 on linux.
>> I read http://wiki.bestpractical.com/view/ReverseHistoryOrder
>> Which desribes some patches that will change the Transaction history order
>> of tickets viewed on webpage.
>>
>> I tried the first simple option described:
>> added line to RT_SiteConfig
>> Set($OldestTransactionsFirst, 1);
>> then cleared mason cache
>> restarted apache but the history still shows Oldest First.
>> Setting Set($OldestTransactionsFirst, 1); causes apache to fail to restart
>> with erros about file permissions ....strange.
>>
>> So does anybody have a work around for RT 3.6.3 to do this.
>> --
>> thanks
>> Oliver
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>
>
> -- 
> Best regards, Ruslan.
>

--
Oliver Nash
Computer Systems Support Group
Department of Computer Science
University College Cork
Ireland
EMAIL:o.nash at cs.ucc.ie
PHONE:+35321 4902972




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