[rt-users] Problem accessing RT located behind an apache proxy

[Kris Boutilier]

Most likely you'll need to use something like mod_proxy_html to
manipulate occurances of the private address within the body of the http
stream. You could confirm this by using Wireshark to look at the
contents of the http replies on both sides of the Apache server and see
exactly where the offending addresses are being embedded.
 
mod_proxy_html is a perfect tool for doing in-line rewrites of
javascript, css and other complexities generated by proxied web apps.
See http://apache.webthing.com/mod_proxy_html/

Kris Boutilier
Information Services Coordinator
Sunshine Coast Regional District

________________________________

	From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Schincke,
Keith D. (JSC-IT)[MEI]
	Sent: Sunday, October 28, 2007 8:33 AM
	To: rt-users at lists.bestpractical.com
	Subject: [rt-users] Problem accessing RT located behind an
apache proxy
	
	


	Hey Guys,
	
	I am having issues accessing parts of my RT installation while
it is located behind an apache proxy.
	
	My configuration is:
	  RT is installed on a server on a private network.
	  Apache is installed on a server on the public network that
will proxy with mod_rewrite access to the RT server.
	
	This configuration works great for most parts of the RT system.
Tickets can be looked at. Users can be added.
	The problem occurs when a ticket or user is updated.
	
	When a ticket is updated, Update.html is called, the ticket is
update and the browser is redirected to Display.html.
	
	The redirect is what is causing my problems. The application is
tries to send the browser to the private IP address to load
Display.html.
	
	Here is my configuration:
	Front end apache server:
	Centos 4.5
	httpd 2.0.52
	
	Here are the rewrite rules:
	<VirtualHost *:80>
	   RewriteEngine on
	   RewriteLog /var/log/httpd/rewrite.log
	   RewriteLogLevel 2
	   RewriteRule ^/$ http://10.0.0.1/rt [P,L]
	   RewriteRule ^/(.*)$ http://10.0.0.1/$1 [P,L]
	   ProxyPass / http://rt.example.com/
	   ProxyPassReverse / http://rt.example.com/
	</VirtualHost>
	
	
	Backend server:
	Debian etch
	Aapche 2
	RT 3.6
	
	My $WebBaseURL is http://rt.example.com
	
	Any suggestions on what may be causing the rewrite to not work
correctly?
	
	Thanks for any help,
	
	Keith 

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