R: R: [rt-users] RT 3.6.3 Reverse History Order patch

[o.nash at cs.ucc.ie]

Thanks,Gianluca and others,
I decided to retry one more time
After I edit RT_SiteConfig with:-
Set($OldestTransactionsFirst, '0');

When I restart apache it fails with this error in error_log:

[Mon Oct 29 20:32:51 2007] [error] Couldn't load RT config file 
/opt/rt3/etc/RT_SiteConfig.pm as user root / group root.\nThe file is 
owned by user root and group rt.\nThis usually means that the user/group 
your webserver is running as cannot read the file.\nBe careful not to make 
the permissions on this file too liberal, because it contains 
database\npasswords.  You may need to put the webserver user in the 
appropriate group (rt) or change\npermissions be able to run 
succesfully\n/opt/rt3/etc/RT_SiteConfig.pm did not return a true value at 
/opt/rt3/lib/RT.pm line 141.\nBEGIN failed--compilation aborted at 
/opt/rt3/bin/webmux.pl line 76.\nCompilation failed in require at (eval 2) 
line 1.\n
[Mon Oct 29 20:32:51 2007] [error] Can't load Perl file: 
/opt/rt3/bin/webmux.pl for server cshelp.ucc.ie:80, exiting...

With
Set($OldestTransactionsFirst, '1');
It starts without ant error:

Mon Oct 29 20:34:46 2007] [notice] Apache/2.0.59 (Unix) mod_perl/2.0.3 
Perl/v5.8.8 configured -- resuming normal operations

Thats the problem.
thanks
Olly

  On Mon, 29 
Oct 2007, Gianluca Cecchi wrote:

>
> Set($OldestTransactionsFirst, '0');
> is working fine for me too in 3.6.5... without modifing /opt/rt3/local/html/Ticket/Elements/ShowHistory
> I didn't know at all about this option for transaction history screen rendering ...
>
>
>> -----Messaggio originale-----
>> Da: Roy El-Hames [mailto:rfh at pipex.net]
>> Inviato: lunedì 29 ottobre 2007 17.04
>> A: o.nash at cs.ucc.ie
>> Cc: Gianluca Cecchi; rt-users at lists.bestpractical.com
>> Oggetto: Re: R: [rt-users] RT 3.6.3 Reverse History Order patch
>>
>> Olly;
>> I am running 3.6.3 and newest transactions at the top, I have
>> Set($OldestTransactionsFirst, '0'); working fine for me ...
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--
Oliver Nash
Computer Systems Support Group
Department of Computer Science
University College Cork
Ireland
EMAIL:o.nash at cs.ucc.ie
PHONE:+35321 4902972