[rt-users] how to activate the custom template and custom scrip.....

[Krishna Prasad]

I have a query regarding custom template and a custom scrip:

 

It would seem that creating new scrip with a custom template in a Queue
would override the default global. This doesn't seem to be the case. 
What is the appropriate method to implement custom email replies using
templates and scrip's on a per queue basis? Is there any detailed
documentation for this issue? Can anyone help me on this issue?

 

With Regards, 

Krishna Prasad 

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