[rt-users] AdminUsers in 3.6.3/4?

James Moseley jmoseley at corp.xanadoo.com
Fri Sep 7 10:40:48 EDT 2007


In the configuration menu, go to Global -> User Rights.  You need to add
the 'SuperUser' right to every user that should have this type of access.
This is the only way I know to do it.  Of course, that means those users
can do anything else as well...


James Moseley




                                                                           
             Paul Goffin                                                   
             <pgoffin at mtl-inst                                             
             .com>                                                      To 
             Sent by:                  rt-users at lists.bestpractical.com    
             rt-users-bounces@                                          cc 
             lists.bestpractic                                             
             al.com                                                Subject 
                                       [rt-users] AdminUsers in 3.6.3/4?   
                                                                           
             09/07/2007 04:28                                              
             AM                                                            
                                                                           
                                                                           
                                                                           





I'm having trouble getting the permissions right for my helpddesk operators
to be able
to see & update User information.

I thought granting them the AdminUsers right would be enough but it doesn't
appear
to have any effect.

The SuperUser can modify User information but that seems to be the only
permission that works.

What rights do I need to set or is this a Bug in 3.6.3 & 3.6.4?

(As an aside, the Rights table in the Wiki
http://wiki.bestpractical.com/view/ManualRights
doesn't render as a table.  I tried to edit it a few times but wasn't able
to correct it.
Anyone know what's wrong?)

Paul_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales at bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com




More information about the rt-users mailing list