[rt-users] issues starting RT

Ole Craig ocraig at stillsecure.com
Wed Sep 12 18:49:17 EDT 2007


On Wed, 2007-09-12 at 16:18 -0400, Tamer Tayea wrote:
[...]
> DBI connect('rt3','root',...) failed: ERROR OCIEnvNlsCreate. Check
> ORACLE_HOME env var, NLS settings, permissions, etc.
> at /usr/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line
> 106
> 
> Connect Failed ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var, NLS
> settings, permissions, etc.
> 
>  at /opt/rt3/lib/RT.pm line 220

Tamer -
    IIRC, Oracle requires a bunch of environment variables before you
can connect successfully. Did you make sure that those environment
variables are set for the apache process that runs RT?

-- 
/Ole Craig
Security Engineer
Team lead, customer support

ocraig at stillsecure.com
303-381-3802 main support line
303-381-3824 my voicemail
303-381-3880 fax

www.stillsecure.com



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