[rt-users] Problem after upgrade

Adam Savage Adam_Savage at skillsoft.com
Mon Sep 17 14:40:35 EDT 2007


Thanks Drew  - All I had to do was alter each RT3 table and convert them to the InnoDB engine - restart mysql and it worked fine after that.

Thanks again,


-Adam

-----Original Message-----
From: Drew Barnes [mailto:barnesaw at ucrwcu.rwc.uc.edu] 
Sent: Monday, September 17, 2007 1:54 PM
To: Adam Savage
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Problem after upgrade

I believe mysql usually compiles with innodb support.  If this is the
case on your install, you can just alter the tables.

Adam Savage wrote:
> Does that mean I'll have to recompile mysql with the INNODB?
>
>
> Thanks!
>
>
> -----Original Message-----
> From: Drew Barnes [mailto:barnesaw at ucrwcu.rwc.uc.edu] 
> Sent: Monday, September 17, 2007 1:21 PM
> To: Adam Savage
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Problem after upgrade
>
> I think this happens when your db tables are not type INNODB.
>
> Perhaps someone can correct me (as often seems to happen) if I am wrong.
>
> Adam Savage wrote:
>   
>> Hello – I recently just upgraded from version 3.0.10 to 3.6.3.. I
>> migrated to a new server – moved the database over – did all the
>> schema/content/acl updates needed for each revision – and the problem
>> is whenever I click on Comment or Reply it will create an entry in the
>> ticket when I clicked on the links “comment” or “reply” – without
>> typing anything in yet and submitting. Once I do submit it will create
>> another entry in the ticket with the actual submission information but
>> it will list an extra empty “comment added” or “correspondence added”
>> entry directly above the new entry..
>>
>>  
>>
>> Any ideas?
>>
>>  
>>
>> Thanks,
>>
>>  
>>
>> Adam
>>
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>
>   
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