[rt-users] Re: Lost Take link in '10 Newest Unowned Tickets'

[Mathew Snyder]

Definitely helped.  Thanks.

New but, unimportant, question now.  When I add it to the display, it is given a
header that says "id".  I remember before I lost there wasn't any header.  I've
tried using a blank space in the Title field when adding it to the display
column but it didn't help.  Any suggestions for this?

Keep up with me and what I'm up to: http://theillien.blogspot.com


Pawel Weglewski wrote:
> In order to restore the Take link You have to edit
> share/html/Search/Elements/BuildFormatString file and add loc(Take) to
> the @fields array. After doing this simply restart apache and edit
> settings of the 10 Newest Unowned Tickets. There will be a take option
> to add (remember to add it as a take link).
> Hope this helps.
>