[rt-users] How do I view my custom fields in my ticket query result?

[Kenneth Crocker]

Soma,


	You need to go to the "Advanced" query screen. There, you find where 
the code (bottom box) is displaying the fields and add this

                  '__CustomField.{xxxxxxxxx}__',

where xxxxxxxxxis the name of the custom field. It is case-sensitive so 
do not forget the capitols in the name. Put this where you want it to 
show in your query and that should do it.


Kenn
LBNL

On 9/21/2007 10:54 AM, soma wrote:
> Hi,
> 
>  
> 
>     We have RT 3.6.4 installed. I was trying to create a query which 
> shows all the tickets assigned to a specific person. Query is working 
> fine. It returns all the rows. My problem is that I am not able to add 
> the custom fields into my display field list. Custom fields are not 
> showing-up in the “Display Columns->Add Columns” list box. How can I fix 
> this? I need to view the custom fields in my query result.  Any help 
> would be appreciated.
> 
>  
> 
> Soma Manjulavil,
> 
> Boncle Inc.
> 
>  
> 
> Get a free BoncleExpress from http://www.boncle.com 
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