[rt-users] "Will not be sent mail"

[Chris Poupart]

I am currently experience a strange case where one of our users 
sporadically does not receive e-mail replies on a ticket.

This is accompanied by the line "(Will not be sent mail)" after their 
name when viewing the ticket.

This may be something obvious and I am just too tired to see it, but I 
can't for the life of me figure out why this is the case.

Any suggestions would be appreciated.  A Google search did not yield 
much in the way of answers.

-- Chris