[rt-users] help needed on bcc

[slamp slamp]

bump.

On 9/7/07, slamp slamp <slackamp at gmail.com> wrote:
> hello. i am in a dilemma.
>
> i have two group watchers. one as admincc and one as cc. how can i
> make it so that an e-mail coming from rt does not show a cc? the
> reason for these two are simple. when a ticket comes in, it notifies
> admincc because it is assigned to nobody and cc will get all
> correspondence. i also have a script that adds a corresponder (someone
> that replied) as a Cc. how can I add as a Bcc? we are having issues
> with duplicate mails because everyone is hitting reply all.
>
> thanks for the help.
>