[rt-users] Issues with RT from RT3.4.1/MySql4.1.2 TO RT3.6.4/OracleXE

[Tamer Tayea]

Hi All,

I had RT 3.4.1 with MySql 4.1.20 .. I installed/configured new box with
RT 3.6.4/Oracle XE ..We imported the data from OLD MysSql to Oracle XE.
RT is working mostly fine from the web interface but I am getting errors
on TWO areas  ( Configuration - Global - User Rights and  /
Configuration - Global - RT at a glance ).. 


Also, I get princiapal overlay error on /var/log/messages file (enclosed
below)..


Any ideas 


Thanks

 




RT: Found a principal () that was neither a user nor a group
/opt/rt3/lib/RT/Principal_Overlay.pm:12
9)




RT Error - Configuration - Global - User Rights
System error
error: 	Can't call method "Name" on an undefined value at
/opt/rt3/share/html/Admin/Global/UserRights.html line 66, <GEN353> line
10.
context: 	... 	
62: 	% my $group = RT::Group->new($session{'CurrentUser'});
63: 	% $group->LoadACLEquivalenceGroup($Member->MemberObj);
64: 	<tr align="right"> 
65: 	<td valign="top">
66: 	<% $UserObj->Name %>
67: 	</td>
68: 	<td>
69: 	<& /Admin/Elements/SelectRights, PrincipalId =>
$group->PrincipalId,
70: 	Object => $RT::System &>
... 	

code stack: 	/opt/rt3/share/html/Admin/Global/UserRights.html:66
/opt/rt3/share/html/Widgets/TitleBox:51
/opt/rt3/share/html/Admin/Global/UserRights.html:76
/opt/rt3/share/html/Admin/autohandler:49
/opt/rt3/share/html/autohandler:291




RT Error - Configuration - Global - RT at a glance

System error
error: 	Can't call method "Content" on an undefined value at
/opt/rt3/share/html/Admin/Global/MyRT.html line 97, <GEN341> line 10.
context: 	... 	
93: 	my ( $conf, $pane ) = @_;
94: 	$default_portlets->SetContent( $conf );
95: 	push @actions, loc( 'Global portlet [_1] saved.', $pane );
96: 	}
97: 	);
98: 	
99: 	$m->comp( '/Widgets/SelectionBox:process', %ARGS, self => $_,
nojs => 1 )
100: 	for @panes;
101: 	
... 	

code stack: 	/opt/rt3/share/html/Admin/Global/MyRT.html:97
/opt/rt3/share/html/Admin/autohandler:49
/opt/rt3/share/html/autohandler:291