[rt-users] How can customer (requester) set the priority of tickets.

Armaghan Saqib mavsol.rt1 at gmail.com
Thu Apr 3 04:47:50 EDT 2008

We allow our customers to keep sending their requirements as new 
tickets. Some times we need to prioritize the work of a specific 
customer and ask customer to let us know his/her priorities.

Is it possible that the customer who is requester can login to the self 
service interface and update the relative priority of his tickets?

Is there some other way this can be accomplished.

Thanks and regards


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