[rt-users] Error in log of fresh install of RT 3.6.6

[Kenneth Crocker]

Mark,


	A couple of those entries are just informational. The ones that said 
"Not Sending" are alerting you to the fact that a scrip was enacted, 
probably a notification scrip, and for one or more reasons, it did NOT 
send any email to anyone. The reasons for not sending an email could be 
the recipient (like an added "cc" when you clicked "reply") was 
privileged, or the scrip that was enacted was "Notify Requestor" and you 
didn't have a scrip for "others" and when you added a "cc", you created 
an other, or if YOU were the requestor and you got into the ticket and 
hit "reply" RT won't "notify" the user that caused the transaction to 
initiate (RT figures if you did the work, it would be redundant to TELL 
you that you did the work. In that case you want the action to be 
"Autoreply"). Anyway, that's what those are. Nothing to worry about. The 
LAST one, however, seems to be telling you that someone tried to create 
a query that was comparing to fields that were not of the same type, 
like comparing an alpha field (like name) to a numeric field (like time 
or a quantity field or something). The search failed because of it. Hope 
this helps.

Kenn
LBNL

On 4/3/2008 10:47 AM, Mark Fraser wrote:
> I just finished installing RT 3.6.6 on a clean Linux system yesterday. I 
> still have some configuration to do. I noticed that it was generating 
> the following log entries with the last line showing an error. Without 
> parsing the code myself, I do not know why this error is occurring and 
> if it is of any great significance.
> 
> 
> Apr  3 13:11:01 tracker RT: 
> <rt-3.6.6-7675-1207242660-944.5-3-0 at ndshq.com> #5/119 - Scrip 3  
> (/usr/lib/perl5/vendor_perl/5.10.0/RT/Action/SendEmail.pm:266)
> 
> Apr  3 13:11:02 tracker RT: 
> <rt-3.6.6-7675-1207242660-944.5-3-0 at ndshq.com> sent  To: 
> djackson at fednews.com 
> (/usr/lib/perl5/vendor_perl/5.10.0/RT/Action/SendEmail.pm:297)
> 
> Apr  3 13:11:02 tracker RT: 
> <rt-3.6.6-7675-1207242660-814.5-4-0 at ndshq.com> #5/119 - Scrip 4  
> (/usr/lib/perl5/vendor_perl/5.10.0/RT/Action/SendEmail.pm:266)
> 
> Apr  3 13:11:02 tracker RT: 
> <rt-3.6.6-7675-1207242660-814.5-4-0 at ndshq.com> No recipients found. Not 
> sending. (/usr/lib/perl5/vendor_perl/5.10.0/RT/Action/SendEmail.pm:278)
> 
> Apr  3 13:11:02 tracker RT: 
> <rt-3.6.6-7675-1207242661-1454.5-15-0 at ndshq.com> #5/119 - Scrip 15  
> (/usr/lib/perl5/vendor_perl/5.10.0/RT/Action/SendEmail.pm:266)
> 
> Apr  3 13:11:02 tracker RT: 
> <rt-3.6.6-7675-1207242661-1454.5-15-0 at ndshq.com> sent  To: 
> djackson at fednews.com 
> (/usr/lib/perl5/vendor_perl/5.10.0/RT/Action/SendEmail.pm:297)
> 
> Apr  3 13:11:02 tracker RT: 
> <rt-3.6.6-7675-1207242661-958.5-16-0 at ndshq.com> #5/119 - Scrip 16  
> (/usr/lib/perl5/vendor_perl/5.10.0/RT/Action/SendEmail.pm:266)
> 
> Apr  3 13:11:02 tracker RT: 
> <rt-3.6.6-7675-1207242661-958.5-16-0 at ndshq.com> No recipients found. Not 
> sending. (/usr/lib/perl5/vendor_perl/5.10.0/RT/Action/SendEmail.pm:278)
> 
> Apr  3 13:11:02 tracker RT: Ticket 5 created in queue 'Support' by 
> djackson at fednews.com 
> (/usr/lib/perl5/vendor_perl/5.10.0/RT/Ticket_Overlay.pm:756)
> 
> Apr  3 13:19:27 tracker RT: Argument ".0.27" isn't numeric in numeric eq 
> (==) at 
> /usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Handle/mysql.pm line 
> 87. (/usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Handle/mysql.pm:87)
> 
> I will answer any questions in reply and any ideas would be appreciated.
> 
> Respectfully,
> 
> Mark P. Fraser
> 
> 
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