[rt-users] Error in log of fresh install of RT 3.6.6

[Kenneth Crocker]

Mark,


	Sorry. My fingers are just so fat that sometimes it looks like I can't 
spell or got lost or something. When I wrote a recipient was 
"privileged" as a reason to NOT get an email, I obviously meant "Not 
Privileged". Sorry.

Kenn
LBNL

On 4/3/2008 11:49 AM, Kenneth Crocker wrote:
> Mark,
> 
> 
> 	A couple of those entries are just informational. The ones that said 
> "Not Sending" are alerting you to the fact that a scrip was enacted, 
> probably a notification scrip, and for one or more reasons, it did NOT 
> send any email to anyone. The reasons for not sending an email could be 
> the recipient (like an added "cc" when you clicked "reply") was 
> privileged, or the scrip that was enacted was "Notify Requestor" and you 
> didn't have a scrip for "others" and when you added a "cc", you created 
> an other, or if YOU were the requestor and you got into the ticket and 
> hit "reply" RT won't "notify" the user that caused the transaction to 
> initiate (RT figures if you did the work, it would be redundant to TELL 
> you that you did the work. In that case you want the action to be 
> "Autoreply"). Anyway, that's what those are. Nothing to worry about. The 
> LAST one, however, seems to be telling you that someone tried to create 
> a query that was comparing to fields that were not of the same type, 
> like comparing an alpha field (like name) to a numeric field (like time 
> or a quantity field or something). The search failed because of it. Hope 
> this helps.
> 
> Kenn
> LBNL
> 
> On 4/3/2008 10:47 AM, Mark Fraser wrote:
>> I just finished installing RT 3.6.6 on a clean Linux system yesterday. I 
>> still have some configuration to do. I noticed that it was generating 
>> the following log entries with the last line showing an error. Without 
>> parsing the code myself, I do not know why this error is occurring and 
>> if it is of any great significance.
>>
>>
>> Apr  3 13:11:01 tracker RT: 
>> <rt-3.6.6-7675-1207242660-944.5-3-0 at ndshq.com> #5/119 - Scrip 3  
>> (/usr/lib/perl5/vendor_perl/5.10.0/RT/Action/SendEmail.pm:266)
>>
>> Apr  3 13:11:02 tracker RT: 
>> <rt-3.6.6-7675-1207242660-944.5-3-0 at ndshq.com> sent  To: 
>> djackson at fednews.com 
>> (/usr/lib/perl5/vendor_perl/5.10.0/RT/Action/SendEmail.pm:297)
>>
>> Apr  3 13:11:02 tracker RT: 
>> <rt-3.6.6-7675-1207242660-814.5-4-0 at ndshq.com> #5/119 - Scrip 4  
>> (/usr/lib/perl5/vendor_perl/5.10.0/RT/Action/SendEmail.pm:266)
>>
>> Apr  3 13:11:02 tracker RT: 
>> <rt-3.6.6-7675-1207242660-814.5-4-0 at ndshq.com> No recipients found. Not 
>> sending. (/usr/lib/perl5/vendor_perl/5.10.0/RT/Action/SendEmail.pm:278)
>>
>> Apr  3 13:11:02 tracker RT: 
>> <rt-3.6.6-7675-1207242661-1454.5-15-0 at ndshq.com> #5/119 - Scrip 15  
>> (/usr/lib/perl5/vendor_perl/5.10.0/RT/Action/SendEmail.pm:266)
>>
>> Apr  3 13:11:02 tracker RT: 
>> <rt-3.6.6-7675-1207242661-1454.5-15-0 at ndshq.com> sent  To: 
>> djackson at fednews.com 
>> (/usr/lib/perl5/vendor_perl/5.10.0/RT/Action/SendEmail.pm:297)
>>
>> Apr  3 13:11:02 tracker RT: 
>> <rt-3.6.6-7675-1207242661-958.5-16-0 at ndshq.com> #5/119 - Scrip 16  
>> (/usr/lib/perl5/vendor_perl/5.10.0/RT/Action/SendEmail.pm:266)
>>
>> Apr  3 13:11:02 tracker RT: 
>> <rt-3.6.6-7675-1207242661-958.5-16-0 at ndshq.com> No recipients found. Not 
>> sending. (/usr/lib/perl5/vendor_perl/5.10.0/RT/Action/SendEmail.pm:278)
>>
>> Apr  3 13:11:02 tracker RT: Ticket 5 created in queue 'Support' by 
>> djackson at fednews.com 
>> (/usr/lib/perl5/vendor_perl/5.10.0/RT/Ticket_Overlay.pm:756)
>>
>> Apr  3 13:19:27 tracker RT: Argument ".0.27" isn't numeric in numeric eq 
>> (==) at 
>> /usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Handle/mysql.pm line 
>> 87. (/usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Handle/mysql.pm:87)
>>
>> I will answer any questions in reply and any ideas would be appreciated.
>>
>> Respectfully,
>>
>> Mark P. Fraser
>>
>>
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