[rt-users] Due Date in Ticket Creation Page
Aaron Sallade
asallade at PTSOWA.ORG
Thu Apr 3 16:27:34 EDT 2008
I did a hack where we just took the <div> that held the advanced options
and showed it inline after the basic options, with a create button under
each section. That way you could do a basic ticket and hit create, or
scroll down, add the dates and hit create.
Aaron Sallade'
Application Manager
PTSO of Washington
"Shared Technology for Community Health"
(206) 613-8938 Desk
(206) 521-8833 Main
(206) 613-5078 Fax
asallade at ptsowa.org
-----Original Message-----
From: Ruslan Zakirov [mailto:ruz at bestpractical.com]
Sent: Wednesday, April 02, 2008 11:32 PM
To: Stephen Cochran
Cc: rt Users
Subject: Re: [rt-users] Due Date in Ticket Creation Page
It's already there. You just have to click show advanced there on
ticket create page.
On Thu, Apr 3, 2008 at 7:42 AM, Stephen Cochran
<stephen.a.cochran.lists at cahir.net> wrote:
>
> Has anyone hacked the Create ticket form to show the due date? Can
> easily create a custom field that shows on the entry form, but seems
> silly since the ticket object already has a due date.
>
>
> In the archives I noticed a lot posts referencing using PHP etc as a
> front end and just having the forms send mail to RT to be processed
> in. Is that typical, ie what most people do to provide a more
flexible
> interface (ajax, etc)?
>
> Thanks,
> Steve
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--
Best regards, Ruslan.
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