[rt-users] Data Migration from Track-It to RT?

[Aaron Sallade]

We are getting ready to attempt a migration of  20,000 tickets from
Track-it! (version 7) to RT 3.6.6 .

 

RT is running on Ubuntu Fiesty, mySQL, Apache2.

 

Any advice or caveats to share?

 

Should we plan on using the CLI interface for ticket import?

 

Aaron Sallade'
Application Manager
PTSO of Washington
"Shared Technology for Community Health"
(206) 613-8938 Desk
(206) 521-8833 Main
(206) 613-5078 Fax
asallade at ptsowa.org

 

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