[rt-users] Intergration with LDAP

[Nelson Pereira]

Ok, so I setup debug in RT and this is what it gives me...

[Tue Apr  8 17:41:10 2008] [warning]: Transaction->Create couldn't, as
you didn't specify an object type and id
(/opt/rt3/lib/RT/Record.pm:1486)
[Tue Apr  8 17:41:10 2008] [debug]: RT::User::IsExternalPassword Trying
External authentication (/opt/rt3/local/lib/RT/User_Vendor.pm:52)
[Tue Apr  8 17:41:10 2008] [debug]: Attempting to use external auth
service: My_LDAP (/opt/rt3/local/lib/RT/User_Vendor.pm:63)
[Tue Apr  8 17:41:10 2008] [critical]: RT::User::_GetBoundLdapObj Can't
bind: LDAP_INVALID_CREDENTIALS 49
(/opt/rt3/local/lib/RT/User_Vendor.pm:1056)
[Tue Apr  8 17:41:10 2008] [info]: RT::User::IsExternalPassword External
Auth Failed: npereira (/opt/rt3/local/lib/RT/User_Vendor.pm:294)
[Tue Apr  8 17:41:10 2008] [debug]: RT::User::IsPassword External auth
FAILED (/opt/rt3/local/lib/RT/User_Vendor.pm:360)
[Tue Apr  8 17:41:10 2008] [info]: RT::User::IsInternalPassword AUTH
FAILED (no passwd): npereira (/opt/rt3/local/lib/RT/User_Vendor.pm:305)
[Tue Apr  8 17:41:10 2008] [debug]: RT::User::IsPassword Internal auth
FAILED (/opt/rt3/local/lib/RT/User_Vendor.pm:366)

What Im wondering, is what are theses 2 bellow lines and do I need them?
        # The filter to use to match RT-Users
        'filter'                    =>  '*',
        # The filter that will only match disabled users
        'd_filter'                  =>  '*',



-----Original Message-----
From: Chaim Rieger [mailto:chaim.rieger at gmail.com] 
Sent: Tuesday, April 08, 2008 1:22 PM
To: Nelson Pereira
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Intergration with LDAP

answers are inline


Nelson Pereira wrote:
>
>  
>
> [Tue Apr  8 17:07:02 2008] [error]: Could not record email: RT 
> couldn't find the queue: general 
> (/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:75)
>
did you setup your email/aliases for each queue?

> [Tue Apr  8 17:07:13 2008] [critical]: RT::User::_GetBoundLdapObj 
> Can't bind: LDAP_INVALID_CREDENTIALS 49 
> (/opt/rt3/local/lib/RT/User_Vendor.pm:1056)
>
>  
>

rt cant bind to your ldap server with the credentials you provided,
turn logging to debug and see what you get in regard to ldap errors.