[rt-users] Missing "take" link for some users

Aaron Sallade asallade at PTSOWA.ORG
Tue Apr 8 14:05:29 EDT 2008


I would do a view source of the rendered HTML to see if the link is
malformed in the output.

Aaron Sallade'
Application Manager
PTSO of Washington
"Shared Technology for Community Health"
(206) 613-8938 Desk
(206) 521-8833 Main
(206) 613-5078 Fax
asallade at ptsowa.org


-----Original Message-----
From: Keith Edmunds [mailto:kae at midnighthax.com] 
Sent: Tuesday, April 08, 2008 11:01 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Missing "take" link for some users

Further information: users who don't see a "take" link can, in fact,
take
tickets by entering the ticket number in the search box, displaying the
ticket and then clicking on the "take" link at the top of the page.

So it would appear that this is not a permissions issue.

Any more ideas as to how I can debug this?

Thanks,
Keith
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales at bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com



More information about the rt-users mailing list