[rt-users] Hierarchical relationship views of tickets

[Aaron Sallade]

Ok, I installed and am testing on 3.6.6 - 
So far I have found the instead of treeing down into dependants
(DependsOn) it trees down into DependedOnBy, so that it shows a tickets
dependent parents, all the way up a chain, as dependent children.

Aaron Sallade'
Application Manager
PTSO of Washington
"Shared Technology for Community Health"
(206) 613-8938 Desk
(206) 521-8833 Main
(206) 613-5078 Fax
asallade at ptsowa.org


-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com] 
Sent: Tuesday, April 08, 2008 7:33 PM
To: Aaron Sallade
Cc: Kevin Murphy; rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Hierarchical relationship views of tickets


On Apr 8, 2008, at 10:23 PM, Aaron Sallade wrote:
> Jesse, is this tested on 3.6.6?

Nope. I haven't tried it in a couple years. Patches would be welcome  
if it doesn't work right. If you need us to fix it up, drop me a line  
and we'll get something figured out.

>
>
> My mouth is watering already!
>
> Aaron Sallade'
> Application Manager
> PTSO of Washington
> "Shared Technology for Community Health"
> (206) 613-8938 Desk
> (206) 521-8833 Main
> (206) 613-5078 Fax
> asallade at ptsowa.org
>
>
> -----Original Message-----
> From: Jesse Vincent [mailto:jesse at bestpractical.com]
> Sent: Tuesday, April 08, 2008 7:21 PM
> To: Kevin Murphy
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Hierarchical relationship views of tickets
>
>
> On Apr 8, 2008, at 9:44 PM, Kevin Murphy wrote:
>> Anybody else ever want to be able to browse tickets based on
>> parent/child or dependency relationships?  Anybody implement it?  ;-)
>>
>
>
> I did. http://search.cpan.org/~jesse/RT-View-Tree-1.4/
>
>> Regards,
>> Kevin Murphy
>>
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>