[rt-users] Default Queue???

Tim Gustafson tjg at soe.ucsc.edu
Mon Apr 14 11:24:48 EDT 2008

Actually, I don't think it is.  Right now, it's using 'Techstaff', when
there are about 5 others ahead of that queue ('Bels', 'Faculty Services',

Tim Gustafson
SOE Webmaster
UC Santa Cruz
tjg at soe.ucsc.edu
(831) 459-5354

-----Original Message-----
From: Gene LeDuc [mailto:gleduc at mail.sdsu.edu] 
Sent: Monday, April 14, 2008 8:23 AM
To: Tim Gustafson; rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Default Queue???

Hi Tim,

I'm pretty sure it's just the first one alphabetically.

At 04:37 PM 4/11/2008, Tim Gustafson wrote:
>Hello everyone!
>Please forgive the potentially silly question, but I've Google this and
>haven't been able to come up with anything.
>Where the heck do you set the default queue for new tickets when users
>the "New ticket in" button at the top of the screen?

Gene LeDuc, GSEC
Security Analyst
San Diego State University 

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