[rt-users] RT mail problem - chameleon

Judy Illeman Gaukel judy at epicenter.ucsd.edu
Thu Apr 17 15:50:09 EDT 2008


Hi,
  I posted earlier about my solaris RT 3.6.3 perl 5.8.8 problem.   I 
decided to rename /bin/perl and force RT to use /opt/csw/bin/perl, (even 
though this is stated in the RT config files!) - and now have a 
different kind of error.   I have since learned how to
cpan -i Scalar::Util     which was up to date, anyway (and it IS using 
/opt/csw/perl)...   but now the error log shows:

Apr 17 19:42:01 localhost RT: Scrip Prepare 7 died. - Require of 
RT::Action:: failed.\nCan't loca
te RT/Action/.pm in @INC (@INC contains: /opt/csw/rt3/local/lib 
/opt/csw/rt3/lib /opt/csw/lib/per
l5/site_perl/5.8.8/sun4-solaris-thread-multi /opt/csw/lib/perl/5.8.8 
/opt/csw/share/perl/5.8.8 /o
pt/csw/lib/perl/site_perl /opt/csw/share/perl/site_perl 
/opt/csw/lib/perl/csw /opt/csw/share/perl
/csw . /opt/csw/apache/ /opt/csw/apache/lib/perl) at (eval 1349) line 
3.\n\nStack:\n  [(eval 1349
):3]\n  [/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471]\n  
[/opt/csw/rt3/lib/RT/Scrips_Overlay.pm:237]
\n  [/opt/csw/rt3/lib/RT/Transaction_Overlay.pm:171]\n  
[/opt/csw/rt3/lib/RT/Record.pm:1444]\n  [
/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2441]\n  
[/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2355]\n  [/
opt/csw/rt3/share/html/Ticket/Elements/PreviewScrips:82]\n  
[/opt/csw/rt3/share/html/Ticket/Updat
e.html:137]\n  [/opt/csw/rt3/share/html/autohandler:292]\n\n\nStack:\n  
[/opt/csw/rt3/lib/RT/Scri
pAction_Overlay.pm:175]\n  [/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471]\n  
[/opt/
Apr 17 19:42:01 localhost RT: Scrip Prepare 6 died. - Undefined 
subroutine &Scalar::Util::weaken
called at /opt/csw/rt3/lib/RT/Action/Generic.pm line 107.\n\nStack:\n  
[/opt/csw/rt3/lib/RT/Actio
n/Generic.pm:107]\n  [/opt/csw/rt3/lib/RT/Action/Generic.pm:79]\n  
[/opt/csw/rt3/lib/RT/ScripActi
on_Overlay.pm:177]\n  [/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471]\n  
[/opt/csw/rt3/lib/RT/Scrips_O
verlay.pm:237]\n  [/opt/csw/rt3/lib/RT/Transaction_Overlay.pm:171]\n  
[/opt/csw/rt3/lib/RT/Record
.pm:1444]\n  [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2441]\n  
[/opt/csw/rt3/lib/RT/Ticket_Overlay.
pm:2355]\n  
[/opt/csw/rt3/share/html/Ticket/Elements/PreviewScrips:82]\n  
[/opt/csw/rt3/share/htm
l/Ticket/Update.html:137]\n  [/opt/csw/rt3/share/html/autohandler:292] 
(/opt/csw/rt3/lib/RT/Scrip
_Overlay.pm:479)\n
Apr 17 19:42:01 localhost RT: Scrip Prepare 1 died. - Require of 
RT::Action:: failed.\nCan't loca
te RT/Action/.pm in @INC (@INC contains: /opt/csw/rt3/local/lib 
/opt/csw/rt3/lib /opt/csw/lib/per
l5/site_perl/5.8.8/sun4-solaris-thread-multi /opt/csw/lib/perl/5.8.8 
/opt/csw/share/perl/5.8.8 /o
pt/csw/lib/perl/site_perl /opt/csw/share/perl/site_perl 
/opt/csw/lib/perl/csw /opt/csw/share/perl
/csw . /opt/csw/apache/ /opt/csw/apache/lib/perl) at (eval 1360) line 
3.\n\nStack:\n  [(eval 1360
):3]\n  [/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471]\n  
[/opt/csw/rt3/lib/RT/Scrips_Overlay.pm:237]
\n  [/opt/csw/rt3/lib/RT/Transaction_Overlay.pm:171]\n  
[/opt/csw/rt3/lib/RT/Record.pm:1444]\n  [
/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2441]\n  
[/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2355]\n  [/
opt/csw/rt3/share/html/Ticket/Elements/PreviewScrips:82]\n  
[/opt/csw/rt3/share/html/Ticket/Updat
e.html:137]\n  [/opt/csw/rt3/share/html/autohandler:292]\n\n\nStack:\n  
[/opt/csw/rt3/lib/RT/Scri
pAction_Overlay.pm:175]\n  [/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471]\n  
[/opt/
Apr 17 19:42:16 localhost RT: Scrip Prepare 7 died. - Require of 
RT::Action::rt-3.6.3-561-1208461
336-1233 failed.\nsyntax error at (eval 1300) line 1, near "require 
RT::Action::rt-"\n\n\nStack:\
n  [/opt/csw/rt3/lib/RT/ScripAction_Overlay.pm:175]\n  
[/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471]
\n  [/opt/csw/rt3/lib/RT/Scrips_Overlay.pm:237]\n  
[/opt/csw/rt3/lib/RT/Transaction_Overlay.pm:17
1]\n  [/opt/csw/rt3/lib/RT/Record.pm:1444]\n  
[/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2441]\n  [/o
pt/csw/rt3/lib/RT/Ticket_Overlay.pm:2355]\n  
[/opt/csw/rt3/lib/RT/Interface/Web.pm:570]\n  [/opt/
csw/rt3/share/html/Ticket/Display.html:142]\n  
[/opt/csw/rt3/share/html/Ticket/Update.html:216]\n
  [/opt/csw/rt3/share/html/autohandler:292] 
(/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:479)\n
Apr 17 19:42:16 localhost RT: Scrip Prepare 6 died. - Undefined 
subroutine &Scalar::Util::weaken
called at /opt/csw/rt3/lib/RT/Action/Generic.pm line 107.\n\nStack:\n  
[/opt/csw/rt3/lib/RT/Actio
n/Generic.pm:107]\n  [/opt/csw/rt3/lib/RT/Action/Generic.pm:79]\n  
[/opt/csw/rt3/lib/RT/ScripActi
on_Overlay.pm:177]\n  [/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471]\n  
[/opt/csw/rt3/lib/RT/Scrips_O
verlay.pm:237]\n  [/opt/csw/rt3/lib/RT/Transaction_Overlay.pm:171]\n  
[/opt/csw/rt3/lib/RT/Record
.pm:1444]\n  [/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2441]\n  
[/opt/csw/rt3/lib/RT/Ticket_Overlay.
pm:2355]\n  [/opt/csw/rt3/lib/RT/Interface/Web.pm:570]\n  
[/opt/csw/rt3/share/html/Ticket/Display
.html:142]\n  [/opt/csw/rt3/share/html/Ticket/Update.html:216]\n  
[/opt/csw/rt3/share/html/autoha
ndler:292] (/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:479)\n
Apr 17 19:42:16 localhost RT: Scrip Prepare 1 died. - Require of 
RT::Action::rt-3.6.3-561-1208461
336-1233 failed.\nsyntax error at (eval 1311) line 1, near "require 
RT::Action::rt-"\n\n\nStack:\
n  [/opt/csw/rt3/lib/RT/ScripAction_Overlay.pm:175]\n  
[/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:471]
\n  [/opt/csw/rt3/lib/RT/Scrips_Overlay.pm:237]\n  
[/opt/csw/rt3/lib/RT/Transaction_Overlay.pm:17
1]\n  [/opt/csw/rt3/lib/RT/Record.pm:1444]\n  
[/opt/csw/rt3/lib/RT/Ticket_Overlay.pm:2441]\n  [/o
pt/csw/rt3/lib/RT/Ticket_Overlay.pm:2355]\n  
[/opt/csw/rt3/lib/RT/Interface/Web.pm:570]\n  [/opt/
csw/rt3/share/html/Ticket/Display.html:142]\n  
[/opt/csw/rt3/share/html/Ticket/Update.html:216]\n
  [/opt/csw/rt3/share/html/autohandler:292] 
(/opt/csw/rt3/lib/RT/Scrip_Overlay.pm:479)\n

Does anybody have a clue what is going on here?
When I run rt-test-dependencies -v               -- it comes back 
"Everything was found".
Thanks, even for negative criticism,
  Judy






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