[rt-users] RT not generating email for CCs/AdminCCs

Kenneth Crocker KFCrocker at lbl.gov
Wed Apr 23 14:33:51 EDT 2008


	We have 3.6.4 and no problem. "Notify Other Recipients" is what I was 
talking about so that's ok. HHHMMM. Perhaps there is a config setting 
that checks the USERS table for unprivileged users before it sends out 
an email, I don't know. I think at this point, we can say the scrip and 
template (no changes in template?) are OK and it must be something with 
your config settings or the way your RT is working with your mailgate or 
something like that. Sorry I couldn't be of more help.


On 4/22/2008 8:54 PM, Thierry Thelliez wrote:
> The action says 'Notify Other Recipients'. I do not have 'Notify
> Others' as an option,
> The RT version used is 3.6.6 updated from 3.6.5, updated in turn from 3.6.4.
> Thierry
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