[rt-users] Issues configuring RT::Authen::ExternalAuth

[Carlos J. Velez-Rivera]

On Thursday 24 April 2008 04:09:10 Mike Peachey wrote:
> Carlos J. Velez-Rivera wrote:
> > Hello Mike,
> > 
> > 	Thanks for your answer.  Sorry for the delay in getting back to you.  I had to take care of a fire... Here is the RT_SiteConfig.pm file.  I thought it could be related to a bad filter...
> > 
> > Thanks in advance for any pointers you might have!
> > Carlos
> 
> Since you're not using LDAP groups to determine access, remove the group 
> and group_attr lines from ExternalSettings, then run it again and 
> provide the debug log for what heppens.
> 

	Made the change cleaned up the mason files and restarted apache just in case.  It appears as though the same thing is happening.  Here's the log.  I also tried taking out the d_filter parameter in a separate try and there was no change.

[Thu Apr 24 12:46:39 2008] [warning]: Transaction->Create couldn't, as you didn't specify an object type and id (/usr/share/request-tracker3.6/lib/RT/Record.pm:1466)
[Thu Apr 24 12:46:39 2008] [debug]: RT::User::IsExternalPassword Trying External authentication (/usr/local/share/request-tracker3.6/lib/RT/User_Vendor.pm:52)
[Thu Apr 24 12:46:39 2008] [debug]: Attempting to use external auth service: My_LDAP (/usr/local/share/request-tracker3.6/lib/RT/User_Vendor.pm:63)
[Thu Apr 24 12:46:40 2008] [debug]: LDAP Search ===  Base: ou=people,dc=upr,dc=edu == Filter: (&(uid=carlos.velez99)(objectclass=*)) == Attrs: dn (/usr/local/share/request-tracker3.6/lib/RT/User_Vendor.pm:185)
[Thu Apr 24 12:46:40 2008] [debug]: Found LDAP DN: uid=carlos.velez99,ou=people,dc=upr,dc=edu (/usr/local/share/request-tracker3.6/lib/RT/User_Vendor.pm:217)
[Thu Apr 24 12:46:40 2008] [info]: RT::User::IsExternalPassword External Auth OK ( My_LDAP ): carlos.velez99 (/usr/local/share/request-tracker3.6/lib/RT/User_Vendor.pm:281)
[Thu Apr 24 12:46:40 2008] [debug]: RT::User::IsPassword External auth SUCCEEDED (/usr/local/share/request-tracker3.6/lib/RT/User_Vendor.pm:360)
[Thu Apr 24 12:46:40 2008] [debug]: RT::User::CanonicalizeUserInfo called by RT::User /usr/share/request-tracker3.6/lib/RT/User_Overlay.pm 190 with: Disabled: 0, EmailAddress: , Gecos: carlos.velez99, Name: carlos.velez99, Privileged: 0 (/usr/local/share/request-tracker3.6/lib/RT/User_Vendor.pm:400)
[Thu Apr 24 12:46:40 2008] [debug]: Attempting to get user info using this external service: My_LDAP (/usr/local/share/request-tracker3.6/lib/RT/User_Vendor.pm:408)
[Thu Apr 24 12:46:40 2008] [debug]: Attempting to use this canonicalization key: Name (/usr/local/share/request-tracker3.6/lib/RT/User_Vendor.pm:417)
[Thu Apr 24 12:46:40 2008] [debug]: LDAP Search ===  Base: ou=people,dc=upr,dc=edu == Filter: (&(objectclass=*)(uid=carlos.velez99)) == Attrs: ,displayName,,eduPersonPrincipalName,uid,,,,,uid,eduPersonOrgDN,uid (/usr/local/share/request-tracker3.6/lib/RT/User_Vendor.pm:538)
[Thu Apr 24 12:46:40 2008] [info]: RT::User::LookupExternalUserInfo : Returning:  Address1: , City: , Country: , EmailAddress: carlos.velez99 at upr.edu, ExternalAuthId: carlos.velez99, Gecos: carlos.velez99, Name: carlos.velez99, Organization: cn=Mayaguez,ou=people,dc=upr,dc=edu, RealName: Carlos J. Velez-Rivera, State: , WorkPhone: , Zip:  (/usr/local/share/request-tracker3.6/lib/RT/User_Vendor.pm:703)
[Thu Apr 24 12:46:40 2008] [info]: RT::User::CanonicalizeUserInfo returning Address1: , City: , Country: , Disabled: 0, EmailAddress: carlos.velez99 at upr.edu, ExternalAuthId: carlos.velez99, Gecos: carlos.velez99, Name: carlos.velez99, Organization: cn=Mayaguez,ou=people,dc=upr,dc=edu, Privileged: 0, RealName: Carlos J. Velez-Rivera, State: , WorkPhone: , Zip:  (/usr/local/share/request-tracker3.6/lib/RT/User_Vendor.pm:444)
[Thu Apr 24 12:46:41 2008] [info]: Autocreated authenticated user carlos.velez99 (  ) (/usr/share/request-tracker3.6/html/Callbacks/ExternalAuth/autohandler/Auth:50)


-- 
Carlos J. Velez-Rivera

Manager
CK Computing Corporation
cvelez at ckcomputingpr.com
Voice: (787)464-1182
Fax: 866-910-4798