[rt-users] [error] Can't call method "crit"

[Ruslan Zakirov]

I see the following in one of your previous messages:

[Thu Jul 31 23:19:04 2008] [crit]: Plugin Extension-QuickDelete not found in
/opt/rt3/local/plugins (/var/www/rt-3.8.0/sbin/../lib/RT.pm:579)
[Thu Jul 31 23:19:04 2008] [crit]: Can't locate Extension-QuickDelete.pm in

RT tries to load a plugin that is not installed, but is enabled in
your RT_SiteConfig.pm, not apache's conig.

On Thu, Aug 7, 2008 at 9:32 PM, PF IT <email.lists at pandf.us> wrote:
> -----Original Message-----
> From: Ruslan Zakirov <ruz at bestpractical.com>
> To: email.lists at pandf.us
> Cc: RT-Users at lists.bestpractical.com
> Subject: Re: [rt-users] [error] Can't call method "crit"
> Date: Fri, 1 Aug 2008 04:42:45 +0400
>
> By default no plugins are installed and desiable @Plugins option in your
> config.
>
>
> --------------------------------------
>
> Is this related to why I get this error when using:
>
> # RT default Apache configuration
>
> Alias /rt/ /opt/rt3/share/html/
>
> <Directory /opt/rt3/share/html/>
>         AllowOverride All
>         Options ExecCGI FollowSymLinks
>         Options Indexes FollowSymLinks
>         <IfModule mod_access.c>
>                 Order allow,deny
>                 Allow from all
>         </IfModule>
> </Directory>
>
> PerlRequire /opt/rt3/bin/webmux.pl
> <Location /rt/>
>         RewriteEngine On
>         RedirectMatch permanent (.*)/$ $1/index.html
>         AddDefaultCharset UTF-8
>         SetHandler perl-script
>         PerlHandler RT::Mason
> </Location>
>
>
> /var/log/apache2/error.log gives me this error.
>
> [Thu Aug 07 10:30:19 2008] [error] Can't call method "crit" on an undefined
> value at /opt/rt3/bin/../lib/RT.pm line 579.\nCompilation failed in require
> at (eval 2) line 1.\n
> [Thu Aug 07 10:30:19 2008] [error] Can't load Perl file:
> /opt/rt3/bin/webmux.pl for server PFServer7.pfsandiego.local:0, exiting...
>
> This is holding up using RT.
>
> -Adam
>
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-- 
Best regards, Ruslan.