[rt-users] Queue renaming problem

Roy El-Hames rfh at vialtus.com
Thu Aug 14 13:19:51 EDT 2008


Scott;

Try logout then back in it may solve your problem, the queue list for 
SelectQueue is cached in session.

Roy


scott smith wrote:
> Hi, I created a queue and later renamed it before any tickets were 
> created in it. Now when any tickets *are* created in it, the old queue 
> name is displayed in the edit page. Displaying the ticket shows the 
> correct queue name. Searches display the correct queue name. It seems 
> to be only the edit page that has this problem.
>
> Is this a known problem?
>
> I've attached a screenshot of the search results displaying the 
> correct queue name, and the edit page displaying the incorrect (old) 
> queue name.
>
> Thanks
>
> -scott
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