[rt-users] Missing directory in configuration link.

Curtis Bruneau curtisb at vianet.ca
Thu Aug 14 15:11:52 EDT 2008


Curtis Bruneau wrote:
> Kevin Falcone wrote:
>   
>> On Aug 14, 2008, at 1:46 PM, Curtis Bruneau wrote:
>>
>>   
>>     
>>> The links in the content area are missing /CustomFields when you
>>> navigate from the top menu in Configuration > Global > Custom Fields.
>>> The top menu final link is ok just the ones in the content area.
>>>
>>> MENU: /Admin/Global/CustomFields/Users.html
>>> CONTENT: /Admin/Global/Users.html
>>>     
>>>       
>> You don't say what version of RT you're running, but I'm not able
>> to replicate this on rt3.fsck.com which is 3.8.1rc4
>>
>> -kevin
>>
>>   
>>     
>>> This appears to be a session variable issue, it only happens when you
>>> navigate through the top menu and try to click one of the final links
>>> (users, groups, queues, tickets, ticket transactions) in the main
>>> window. If you navigate through the main window it appears to be ok.
>>>
>>> I believe I have posted something similar this before but it appears  
>>> to
>>> only happen in the situation described above, perhaps as a result of  
>>> the
>>> fix (which was top menu links not working).
>>>
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>>>     
>>>       
> Oops sorry, rt 3.8.1rc4/fastcgi
> Client: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1.16) 
> Gecko/20080702 Iceweasel/2.0.0.16 (Debian-2.0.0.16-0etch1).
>
> The links do work unless you navigate a certain way, It could only be my 
> instance but when I click Configuration on the left then Global on top 
> then Custom Fields on top, the links on top are ok but the ones below 
> are missing that one directory.
>
> Curtis
Ok I think I know the reason now, the links in the content area just 
have the File.html in the href='' but the link to the page from the top 
menu is /Admin/Global/CustomField and the bottom one is 
/Admin/Global/CustomField/index.html

Basically thats how relative links work, there's no / at the end of the 
first url so it tries to look in .. because it thinks CustomField is a 
file not a Directory/. If i add a / to the end the links are ok, So the 
fix would probably to put the /index.html ahead of the top Custom Fields 
link, this is the brower behavior doing it.

Sorry for the confusion.

Curtis



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