[rt-users] upgrade from 3.6.6 pgsql to 3.8.1rc5

Miles Scruggs miles.scruggs at wideideas.com
Fri Aug 15 19:58:37 EDT 2008


I just did an upgrade, everything seems to be working fine, just for  
kicks I tried to create a ticket and I get this error:

Can't call method "HasRight" on an undefined value at /opt/6sq-rt/ 
bin/../lib/RT/User_Overlay.pm line 1209.


Trace begun at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Exceptions.pm  
line 129
HTML::Mason::Exceptions::rethrow_exception('Can\'t call method  
"HasRight" on an undefined value at /opt/6sq-rt/bin/../lib/RT/ 
User_Overlay.pm line 1209.^J') called at /opt/6sq-rt/bin/../lib/RT/ 
User_Overlay.pm line 1209
RT::User::HasRight('RT::CurrentUser=HASH(0x9fdb868)', 'Right',  
'SeeQueue', 'Object', 'RT::Queue=HASH(0xaa64eb4)') called at /opt/6sq- 
rt/bin/../lib/RT/Queue_Overlay.pm line 1183
RT::Queue::HasRight('RT::Queue=HASH(0xaa64eb4)', 'Principal',  
'RT::CurrentUser=HASH(0x9fdb868)', 'Right', 'SeeQueue') called at /opt/ 
6sq-rt/bin/../lib/RT/Queue_Overlay.pm line 1148
RT::Queue::CurrentUserHasRight('RT::Queue=HASH(0xaa64eb4)',  
'SeeQueue') called at /opt/6sq-rt/bin/../lib/RT/Queue_Overlay.pm line  
1124
RT::Queue::_Value('RT::Queue=HASH(0xaa64eb4)', 'Disabled') called at / 
usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Record.pm line 424
DBIx::SearchBuilder::Record::__ANON__('RT::Queue=HASH(0xaa64eb4)')  
called at /opt/6sq-rt/bin/../lib/RT/Ticket_Overlay.pm line 288
RT::Ticket::Create('RT::Ticket=HASH(0xaa64218)', 'TimeEstimated', '',  
'Status', 'new', 'Queue', 'help', 'AdminCc', '', 'MIMEObj',  
'MIME::Entity=HASH(0xaa645b4)', 'Type', 'ticket', 'InitialPriority',  
0, 'Starts', undef, 'TimeWorked', '', 'Requestor',  
'someone at somebody.com', 'Cc', '', 'Subject', 'test', 'FinalPriority',  
0, 'TimeLeft', '', 'Owner', 10, 'Due', undef) called at /opt/6sq-rt/ 
bin/../lib/RT/Interface/Web.pm line 530
HTML::Mason::Commands::CreateTicket('Attachments', undef,  
'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue',  
'help', 'AdminCc', '', 'Requestors', 'someone at somebody.com',  
'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '',  
'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '',  
'Subject', 'test', 'FinalPriority', 0, 'new-RefersTo', '', 'TimeLeft',  
'', 'TimeLeft-TimeUnits', 'minutes', 'RefersTo-new', '', 'Owner', 10,  
'DependsOn-new', '', 'new-MemberOf', '', 'MemberOf-new', '',  
'Content', 'another test ticket on newly upgraded system.',  
'TimeWorked-TimeUnits', 'minutes', 'Due', '') called at /opt/6sq-rt/ 
share/html/Ticket/Display.html line 117
HTML::Mason::Commands::__ANON__('TimeEstimated', '', 'Status', 'new',  
'new-DependsOn', '', 'Queue', 'help', 'AdminCc', '', 'Requestors', 'someone at somebody.com 
', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '',  
'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '',  
'Subject', 'test', 'FinalPriority', 0, 'new-RefersTo', '', 'RefersTo- 
new', '', 'TimeLeft-TimeUnits', 'minutes', 'TimeLeft', '', 'DependsOn- 
new', '', 'Owner', 10, 'new-MemberOf', '', 'MemberOf-new', '',  
'Content', 'another test ticket on newly upgraded system.', 'Due', '',  
'TimeWorked-TimeUnits', 'minutes') called at /usr/lib/perl5/site_perl/ 
5.8.8/HTML/Mason/Component.pm line 135
HTML 
::Mason 
::Component::run('HTML::Mason::Component::FileBased=HASH(0xaa61f80)',  
'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue',  
'help', 'AdminCc', '', 'Requestors', 'someone at somebody.comt',  
'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '',  
'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '',  
'Subject', 'test', 'FinalPriority', 0, 'new-RefersTo', '', 'RefersTo- 
new', '', 'TimeLeft-TimeUnits', 'minutes', 'TimeLeft', '', 'DependsOn- 
new', '', 'Owner', 10, 'new-MemberOf', '', 'MemberOf-new', '',  
'Content', 'another test ticket on newly upgraded system.', 'Due', '',  
'TimeWorked-TimeUnits', 'minutes') called at /usr/lib/perl5/site_perl/ 
5.8.8/HTML/Mason/Request.pm line 1278
eval {...} at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm  
line 1268
HTML::Mason::Request::comp(undef, undef, 'TimeEstimated', '',  
'Status', 'new', 'new-DependsOn', '', 'Queue', 'help', 'AdminCc', '',  
'Requestors', 'someone at somebody.com', 'InitialPriority', 0, 'Starts',  
'', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated- 
TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'FinalPriority',  
0, 'new-RefersTo', '', 'RefersTo-new', '', 'TimeLeft-TimeUnits',  
'minutes', 'TimeLeft', '', 'DependsOn-new', '', 'Owner', 10, 'new- 
MemberOf', '', 'MemberOf-new', '', 'Content', 'another test ticket on  
newly upgraded system.', 'Due', '', 'TimeWorked-TimeUnits', 'minutes')  
called at /opt/6sq-rt/share/html/Ticket/Create.html line 398
HTML::Mason::Commands::__ANON__('TimeEstimated', '', 'Status', 'new',  
'new-DependsOn', '', 'Queue', 'help', 'AdminCc', '', 'Requestors', 'someone at somebody.com 
', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '',  
'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '',  
'Subject', 'test', 'FinalPriority', 0, 'new-RefersTo', '', 'TimeLeft',  
'', 'TimeLeft-TimeUnits', 'minutes', 'RefersTo-new', '', 'Owner', 10,  
'DependsOn-new', '', 'new-MemberOf', '', 'MemberOf-new', '',  
'Content', 'another test ticket on newly upgraded system.',  
'TimeWorked-TimeUnits', 'minutes', 'Due', '') called at /usr/lib/perl5/ 
site_perl/5.8.8/HTML/Mason/Component.pm line 135
HTML 
::Mason 
::Component::run('HTML::Mason::Component::FileBased=HASH(0xab19d18)',  
'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue',  
'help', 'AdminCc', '', 'Requestors', 'someone at somebody.com',  
'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '',  
'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '',  
'Subject', 'test', 'FinalPriority', 0, 'new-RefersTo', '', 'TimeLeft',  
'', 'TimeLeft-TimeUnits', 'minutes', 'RefersTo-new', '', 'Owner', 10,  
'DependsOn-new', '', 'new-MemberOf', '', 'MemberOf-new', '',  
'Content', 'another test ticket on newly upgraded system.',  
'TimeWorked-TimeUnits', 'minutes', 'Due', '') called at /usr/lib/perl5/ 
site_perl/5.8.8/HTML/Mason/Request.pm line 1278
eval {...} at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm  
line 1268
HTML::Mason::Request::comp(undef, undef, undef, 'TimeEstimated', '',  
'Status', 'new', 'new-DependsOn', '', 'Queue', 'help', 'AdminCc', '',  
'Requestors', 'someone at somebody.com', 'InitialPriority', 0, 'Starts',  
'', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated- 
TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'FinalPriority',  
0, 'new-RefersTo', '', 'TimeLeft', '', 'TimeLeft-TimeUnits',  
'minutes', 'RefersTo-new', '', 'Owner', 10, 'DependsOn-new', '', 'new- 
MemberOf', '', 'MemberOf-new', '', 'Content', 'another test ticket on  
newly upgraded system.', 'TimeWorked-TimeUnits', 'minutes', 'Due', '')  
called at /opt/6sq-rt/share/html/autohandler line 308
HTML::Mason::Commands::__ANON__('TimeEstimated', '', 'Status', 'new',  
'new-DependsOn', '', 'Queue', 'help', 'AdminCc', '', 'Requestors', 'someone at somebody.com 
', 'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '',  
'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '',  
'Subject', 'test', 'new-RefersTo', '', 'FinalPriority', 0, 'TimeLeft',  
'', 'TimeLeft-TimeUnits', 'minutes', 'RefersTo-new', '', 'Owner', 10,  
'DependsOn-new', '', 'new-MemberOf', '', 'MemberOf-new', '',  
'Content', 'another test ticket on newly upgraded system.',  
'TimeWorked-TimeUnits', 'minutes', 'Due', '') called at /usr/lib/perl5/ 
site_perl/5.8.8/HTML/Mason/Component.pm line 135
HTML 
::Mason 
::Component::run('HTML::Mason::Component::FileBased=HASH(0xa523f34)',  
'TimeEstimated', '', 'Status', 'new', 'new-DependsOn', '', 'Queue',  
'help', 'AdminCc', '', 'Requestors', 'someone at somebody.com',  
'InitialPriority', 0, 'Starts', '', 'Attach', '', 'TimeWorked', '',  
'id', 'new', 'TimeEstimated-TimeUnits', 'minutes', 'Cc', '',  
'Subject', 'test', 'new-RefersTo', '', 'FinalPriority', 0, 'TimeLeft',  
'', 'TimeLeft-TimeUnits', 'minutes', 'RefersTo-new', '', 'Owner', 10,  
'DependsOn-new', '', 'new-MemberOf', '', 'MemberOf-new', '',  
'Content', 'another test ticket on newly upgraded system.',  
'TimeWorked-TimeUnits', 'minutes', 'Due', '') called at /usr/lib/perl5/ 
site_perl/5.8.8/HTML/Mason/Request.pm line 1273
eval {...} at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm  
line 1268
HTML::Mason::Request::comp(undef, undef, undef, 'TimeEstimated', '',  
'Status', 'new', 'new-DependsOn', '', 'Queue', 'help', 'AdminCc', '',  
'Requestors', 'someone at somebody.com', 'InitialPriority', 0, 'Starts',  
'', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated- 
TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'new-RefersTo',  
'', 'FinalPriority', 0, 'TimeLeft', '', 'TimeLeft-TimeUnits',  
'minutes', 'RefersTo-new', '', 'Owner', 10, 'DependsOn-new', '', 'new- 
MemberOf', '', 'MemberOf-new', '', 'Content', 'another test ticket on  
newly upgraded system.', 'TimeWorked-TimeUnits', 'minutes', 'Due', '')  
called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm line 467
eval {...} at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm  
line 467
eval {...} at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm  
line 419
HTML 
::Mason::Request::exec('RT::Interface::Web::Request=HASH(0xab0c470)')  
called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/CGIHandler.pm line  
190
eval {...} at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/CGIHandler.pm  
line 190
HTML 
::Mason 
::Request::CGI::exec('RT::Interface::Web::Request=HASH(0xab0c470)')  
called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Interp.pm line 342
HTML::Mason::Interp::exec(undef, undef, 'TimeEstimated', '', 'Status',  
'new', 'new-DependsOn', '', 'Queue', 'help', 'AdminCc', '',  
'Requestors', 'someone at somebody.com', 'InitialPriority', 0, 'Starts',  
'', 'Attach', '', 'TimeWorked', '', 'id', 'new', 'TimeEstimated- 
TimeUnits', 'minutes', 'Cc', '', 'Subject', 'test', 'new-RefersTo',  
'', 'FinalPriority', 0, 'TimeLeft', '', 'TimeLeft-TimeUnits',  
'minutes', 'RefersTo-new', '', 'Owner', 10, 'DependsOn-new', '', 'new- 
MemberOf', '', 'MemberOf-new', '', 'Content', 'another test ticket on  
newly upgraded system.', 'TimeWorked-TimeUnits', 'minutes', 'Due', '')  
called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/CGIHandler.pm line  
121
eval {...} at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/CGIHandler.pm  
line 121
HTML 
::Mason 
::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH(0x9ebef38)',  
'HASH(0xa9005e8)') called at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ 
CGIHandler.pm line 73
HTML 
::Mason 
::CGIHandler 
::handle_cgi_object('HTML::Mason::CGIHandler=HASH(0x9ebef38)',  
'CGI::Fast=HASH(0xa90b1ac)') called at /opt/6sq-rt/bin/ 
mason_lighttpd_handler.fcgi line 88
eval {...} at /opt/6sq-rt/bin/mason_lighttpd_handler.fcgi line 88

Cheers

Miles Scruggs
Wide Ideas | Operations | miles.scruggs at wideideas.com | 509.525.6522  
ext 4880




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