[rt-users] Hierarchy View in 3.8

Helmuth Ramirez HelmuthRamirez at compupay.com
Fri Aug 15 22:04:03 EDT 2008


Ok, I spoke a wee bit too soon.
 
I have the graph option, but when I go to graph something I don't get the pretty chart.  I get this in my log
 
Error: Layout was not done.  Missing layout plugins?

I guess its just a little something I'm missing?

________________________________

From: rt-users-bounces at lists.bestpractical.com on behalf of Helmuth Ramirez
Sent: Fri 8/15/2008 9:59 PM
To: scott smith
Cc: RT Users
Subject: Re: [rt-users] Hierarchy View in 3.8


Ok, I got it!
 
I had installed GraphViz via yum, BUT I was missing 'perl-GraphViz'.  Once I installed that I got the Graph option!
 
Thanks to Scott and Jerrad for your help and patience!
 
Have a great weekend.
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