[rt-users] RFC: Optional extra fields in ticket creation?

Tom Lanyon tom at netspot.com.au
Mon Aug 18 08:41:41 EDT 2008


On 18/08/2008, at 9:23 PM, Richard Hartmann wrote:

> Hi all,
>
> when I create tickets, I usually need to go to the ticket just created
> and assign it a priority & various dependencies. What I would love to
> have is one of those up/down arrows to click upon which then fold
> a few extra fields in/out using Javascript.
>
> Could others use something like this, as well?
>
>
> Richard


Hi Richard,

To clarify, are you talking about the Quick Create form?

The standard Create Ticket page has the "Show basics" / "Show details"  
links in the upper-right to do what you're asking.

Tom 



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