[rt-users] Upgrade database from 3.6.1 to new server running RT3.8.1

[Helmuth Ramirez]

Pedro,
Based on our offline conversation, I think the first thing issue that
needs to be tackled is why you can't access your db properly in the 3.8
world.  Unfortunately I'm not smart enough to answer that, but maybe I
can help troubleshoot with you.  I too moved my RT installation to a new
server (3.6.3 to 3.8.0 to 3.8.1).  Prior to me upgrading the db, I was
able to successfully access my new 3.8.0 installation and view my
tickets.  I imagine you should be able to also.
I'm going to throw out some basic things (please do not take offense),
do you have all the dependencies met for 3.8.1?  Did you update your
RT_SiteConfig.pm with your db name (I think you are using a different
name from the default).

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Pedro
Bomente Filho
Sent: Tuesday, August 19, 2008 4:03 PM
To: RT Users
Subject: [rt-users] Upgrade database from 3.6.1 to new server running
RT3.8.1

Hi people,

Can anyone help me to upgrade database from RT 3.6.1 to new server RT
3.8.1?
I don't know what I'm doing wrong.
How can I do it?
I only found documentation to upgrade an existing server.

Thank you,
Pedro Bomente
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