[rt-users] need help on rt-reminder script

[Kevin Falcone]

On Aug 19, 2008, at 6:59 PM, christopher flores wrote:

> I'm new to RT and i wanted to implement Ticket Reminder on our  
> system using http://www.cs.kent.ac.uk/people/staff/tdb/rt3/rt-remind  
> script. Which supports multiple Queues, but I get this error message  
> when i run the script:
> [crit]: Can't locate object method "Config" via package "RT" at RT- 
> Remind.pm line 136. (/usr/local/rt/lib//RT.pm:361)
> Can't locate object method "Config" via package "RT" at RT-Remind.pm  
> line 136

You don't say what version of RT you're using, but that script is  
using syntax
that is specific to RT 3.8.x

-kevin

>
>
> Line 136 is:
> my($sendmail) = RT->Config->Get('SendmailPath') . " " . RT->Config- 
> >Get('SendmailArguments');
>
> Is there anything that is missing on the script that i should add or  
> edit?